Shipping policy

 

1. Overview

Travelers' Cart provides a seamless international shopping experience for customers in Jordan. We handle the entire shipping process, from receiving your orders worldwide to delivering them directly to your doorstep. You order it—we take care of the rest.

2. How It Works

  1. Place Your Order: Choose products from any international store and provide us with the order details.
  2. We Handle the Shipping: We arrange the purchase, international shipping, customs clearance, and final delivery.
  3. Receive Your Order: Your package arrives at your doorstep without any hassle.

3. Delivery Timeframes

  • Standard Delivery: 10–21 business days, depending on the origin of the product.
  • Express Delivery: 5–10 business days (available for select countries and items).
  • Customs Processing: Delays due to customs clearance are beyond our control but will be handled efficiently.

4. Shipping Fees

  • Transparent Pricing: Shipping costs vary based on package weight, size, and origin. A detailed quote will be provided before processing your order.
  • Customs & Duties: Any applicable taxes, duties, or clearance fees are included in our pricing, so you don’t have to worry about additional payments.

5. Order Tracking

  • You will receive updates at key stages of the shipping process.
  • A tracking number may be provided for eligible shipments.

6. Restricted Items

Certain items may be prohibited or require special clearance in Jordan. We will notify you if an order cannot be processed. Common restrictions include:

  • Perishable goods
  • Hazardous materials
  • Certain electronics and pharmaceuticals

7. Returns & Refunds

  • Once an order is placed and processed, cancellations are not guaranteed.
  • If an item is lost or damaged during transit, we will work on a resolution with our shipping partners.
  • Returns depend on the original store’s policy; we can assist in returning eligible items.